grace & stella is leaving ~$830K/year on the table in welcome-flow revenue.
I want to fix that for you, for free.
We'll Build This Flow In Your ESP. Free.
Our expert designers and tech team will design this entire 8-email flow, build it into your ESP, and split test it against your current welcome sequence.
The 8 emails we wrote for grace & stella
Click any email to expand the full copy. Subject line, preview text, hero, every module. Production-ready and built to drop into your ESP.
1
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INBOX MODULE
Subject Line: GLOW20 is live, grab 20% off
Preview Text: Your 20% off is ready to use. Here's where to start
HERO MODULE
Hero Approach: Direct
H1: Glow Starts Here
Subhead: 20% off, use GLOW20
Cta Button: Shop Now
MODULE 2: TRANSITION COPY
Your welcome code is live for the next 14 days. Here's what people keep coming back for.
MODULE 3: PRIMARY PAYLOAD MODULE
Type: PRODUCT-ONLY
H2: Fan Favorites to Start With
Under Eye Masks for Puffy Eyes Look awake, not exhausted, in one 20-minute treatment
Hydrocolloid Pimple Patches Flatten breakouts overnight without the picking
Hyaluronic Acid Serum Visibly plumper skin for $10
Under Eye Mask Combo Pack The full eye mask lineup so you never run out
2
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When Kailee and I started grace & stella in 2016, we weren't trying to build a beauty empire. We just wanted products we could actually feel good about using. Vegan, cruelty-free, and genuinely effective without costing a fortune.
We were new parents. Time was short. Money wasn't unlimited. And every product we picked up either had ingredients we didn't trust or a price tag that made us wince.
So we built the thing we couldn't find. Something that felt luxurious without the guilt. No animal testing, no questionable fillers, no inflated markups.
The idea behind grace & stella is pretty simple: small feel-good moments add up. A good eye mask before bed. A serum that actually works. Little things that make you feel like yourself again.
Eight years later, more than 200,000 customers have joined what we think of as the feel-good club. That still surprises me a little, honestly.
If you haven't tried anything yet, your 20% off code. GLOW20. Is good for the next 14 days. No pressure, but I'd love for you to find your first favorite.
– Adi
Co-Founder, grace & stella
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INBOX MODULE
Subject Line: 40,857 reviews at 4.8 stars
Preview Text: Here's what actually makes us different
HERO MODULE
Hero Approach: Curiosity
H1: Why People Stay
Subhead: It's not luck, here's proof
Cta Button: See For Yourself
MODULE 2: TRANSITION COPY
A lot of skincare brands make big promises. Here's what makes grace & stella different. In plain terms.
MODULE 3: PRIMARY PAYLOAD MODULE
Type: INFOGRAPHIC + PRODUCT EMBED
H2: What You're Actually Getting
Infographic: Checklist
- 100% vegan and cruelty-free. Tested on humans only, never animals
- 40,857+ verified reviews averaging 4.8 out of 5 stars
- 200,000+ customers across the US, Canada, and UK
- $10–$26 for most products. No luxury markup, same quality
- Free 30-day returns so there's no risk in trying something new
- Sold at Costco and Walmart. The kind of trust you can't fake
- No synthetic fillers, no questionable additives, no nasties
Products Shown
- Hyaluronic Acid Serum. Plumper, smoother skin for $10
- Under Eye Masks for Puffy Eyes. Your most-reviewed fix for tired eyes
- Hydrocolloid Pimple Patches. The overnight solution that actually works
4
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INBOX MODULE
Subject Line: Still deciding? here's what helps
Preview Text: You've got 9 days left. Here's what to grab
HERO MODULE
Hero Approach: Direct
H1: Don't Leave It
Subhead: 20% off expires in 9 days
Cta Button: Use GLOW20
MODULE 2: TRANSITION COPY
Your welcome discount is still active. A few of the most popular picks if you haven't landed on something yet.
MODULE 3: PRIMARY PAYLOAD MODULE
Type: PRODUCT-ONLY
H2: Where Most People Start
Energizing Eye Masks Face the day without looking like you pulled an all-nighter
Moisturizing Pink Eye Masks That just-slept glow without the sleep
De-Puffing Eye Serum Roller A pocket-sized fix for tired eyes on the go
Under Eye Mask Combo Pack The full lineup bundled so you can find your favorite
5
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INBOX MODULE
Subject Line: Affordable skincare that actually works
Preview Text: Most affordable skincare cuts corners. Here's how we're different.
HERO MODULE
Hero Approach: Question
H1: Why Not Both
Subhead: Affordable and actually good
Cta Button: See the Difference
MODULE 2: TRANSITION COPY
Most skincare makes you pick one: effective or affordable, ethical or accessible. Grace & stella doesn't think that's a real choice.
MODULE 3: PRIMARY PAYLOAD MODULE
Type: INFOGRAPHIC + PRODUCT EMBED
H2: grace & stella vs. The Typical Brand
Infographic: Table
- Vegan and cruelty-free: grace & stella. Yes, every product | Typical brand. Often not, or unverified
- Price for eye treatment: grace & stella. $26 | Typical brand. $40–$80+
- Verified review volume: grace & stella. 40,857 at 4.8/5 | Typical brand. Hundreds, not tens of thousands
- Formulation: grace & stella. No synthetic fillers or questionable additives | Typical brand. Often packed with both
- Return policy: grace & stella. Free 30-day returns | Typical brand. Often final sale or restocking fees
- Where to buy: grace & stella. Costco, Walmart, and direct | Typical brand. Usually DTC only
- Retail price validation: grace & stella. Mainstream retailers carry it | Typical brand. Boutique or online only
Products Shown
- Under Eye Masks for Puffy Eyes. 6,564 reviews and counting
- Hyaluronic Acid Serum. Results you can see for $10
- Illuminating Blue Eye Masks. For when dark circles are winning
6
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INBOX MODULE
Subject Line: Jessica Alba called it her favorite
Preview Text: Real customers. Real results. No filter needed.
HERO MODULE
Hero Approach: Story
H1: 40,857 Reasons
Subhead: Real people. Real skin. Real results.
Cta Button: Read the Reviews
MODULE 2: TRANSITION COPY
Press called our eye masks Jessica Alba's favorite. The reviews tell the rest of the story.
MODULE 3: PRIMARY PAYLOAD MODULE
Type: INFOGRAPHIC + PRODUCT EMBED
H2: What Customers Are Actually Saying
Infographic: Numbered List
- "I was skeptical at this price point, but these eye masks are the real deal. Puffiness gone in 20 minutes.". Dana R. (on quality)
- "I have sensitive skin and haven't had a single reaction. First vegan skincare that's actually delivered for me.". Melissa T. (on formulation safety)
- "Bought a set on a whim at Costco. Now I order online every month. Can't go back.". James K. (on repeat value)
- "Returned a high-end brand mask at $65 to buy three of these instead. No regrets.". Priya S. (on value vs. Premium alternatives)
- "The pimple patches are quietly the best thing I've bought this year. Flat by morning, every time.". Courtney M. (on specific product results)
Products Shown
- Under Eye Masks for Puffy Eyes. The one that started it all
- Hydrocolloid Pimple Patches. The overnight fix cult fans keep reordering
- Moisturizing Pink Eye Masks. 2,876 reviews and a serious glow payoff
7
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INBOX MODULE
Subject Line: GLOW20 gone in 48 hours
Preview Text: Last chance to use your 20% off before it's gone
HERO MODULE
Hero Approach: Direct
H1: Last 48 Hours
Subhead: GLOW20 is about to expire
Cta Button: Use GLOW20 Now
MODULE 2: TRANSITION COPY
Your 20% off welcome code disappears in 48 hours. Here's what to grab before it does.
MODULE 3: PRIMARY PAYLOAD MODULE
Type: PRODUCT-ONLY
H2: Still Time to Grab These
Under Eye Mask Combo Pack The full lineup at 20% off, the best value in the range
Hydrocolloid Pimple Patches The one everyone reorders after the first pack runs out
Hyaluronic Acid Serum Plumper, smoother skin for less than $10 with your code
Energizing Eye Masks Wake-up call for tired eyes, use GLOW20 at checkout
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Hey. Just a quick note before your welcome code disappears today.
If you've been meaning to try something and just haven't gotten around to it, I get it. Life moves fast and the to-do list is always longer than the day.
If you're not sure where to start, the under eye masks are what most people grab first. They work in about 20 minutes and the before-and-after is pretty satisfying. The hyaluronic acid serum is the other one I hear about constantly. People are genuinely surprised by what $10 gets them.
If you have any questions at all. About ingredients, which product might be right for your skin, anything. Just reply here. I actually read these.
No pressure if the timing isn't right. But if you've been on the fence, your 20% off code. GLOW20. Expires today. After that, you're back to full price and I can't change that.
Either way, glad you're here.
– Adi
Co-Founder, grace & stella
Ready to see this live in your ESP?
Let's get your free welcome flow set up →Where most DTC brands leak revenue on email
These are the patterns we see across almost every $100K-$500K/month store before we start working together:
- ✕Most DTC welcome flows cut off after 2-3 emails, right when new subscribers are at peak intent and open rates are highest.
- ✕Relying on discount codes as the primary incentive trains your list to wait for deals instead of buying on brand desire.
- ✕The founder story and origin of the brand gets buried on the about page and never shows up in email, losing the biggest differentiator a small brand has.
- ✕Zero segmentation between first-time buyers and repeat customers, so everyone gets the same generic promo blasts.
- ✕Abandoned cart flows stop at one email. Industry benchmark recovers 2-3× more revenue with a 3-touch sequence layered with real objection handling.
Four pillars. No fluff.
Trust Transfer
Plain text founder emails convert your existing audience trust into buyer confidence in a way designed emails never can.
Layered Objection Removal
Each email removes one specific purchase barrier, so by the final send the only thing left between them and a purchase is inertia.
Controlled Urgency Curve
Discount pressure starts casual and escalates to real scarcity, without training subscribers to wait for the next deal.
Soft Landing
The final email is a personal check-in, not a hard sell. Non-buyers leave the sequence warm for future campaigns instead of unsubscribed.
Real numbers from a real 8-email welcome sequence
Social proof
Nick Yates
Thanks for checking this out. This document will help you build a retention engine that keeps customers buying without burning through margin on discounts.
What I do
- Build email retention systems that generate consistent revenue for ecommerce brands doing $100K-$500K monthly
- Embed myself into your brand voice so every email sounds unmistakably like you
- Create promotional strategies that protect margin while keeping your list engaged year-round
- Design the 30-Day Email Engine, a complete retention foundation with a $25K revenue guarantee
My approach is different. I don't touch generic templates or cookie-cutter campaigns. This is boutique, voice-driven email marketing where I become an extension of your brand for 18+ months on average. No junior copywriters. No bloated agency bureaucracy. Just strategic retention work that CEOs actually care about.
I've helped brands like Ancestral Supplements generate $7.6M in attributed email revenue by focusing on loyalty and LTV, not just broadcast blasts.
Let's get your free welcome flow set up
Pick a time below. In less than 30 minutes we'll get everything we need to get this split test set up in your ESP in less than two weeks.